Web-to-Case and Email-to-Case features are used to create cases in Salesforce Org. This post will explain Web-to-case and Email-to-case fetaures.
March 2023
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CertificationSalesforceSalesforce AdminService Cloud
Difference between On-Demand Email-to-Case and Email-to-Case?
Salesforce provides two features Email-to-Case and On-Demand Email-to-Case to create cases using Email to Salesforce organization. After a case is created in Salesforce, we can utilize other Service Cloud features…
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With growing business, support executives find difficulties in closing support cases faster. This post will give detail of service console productivity tools.
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Quick Text is a very powerful feature where a lot of interaction happens with Customers. This post will explain how to enable quick text in Salesforce.
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Lightning Web Component usage if: true and if: false to make conditional rending on UI. This post will explain new way to write conditional directives in LWC
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We sometimes need complete sObject records in flow to get field value. This post will help in getting the current Record in Salesforce Flow.