March 2023

Web-to-Case and Email-to-Case features are used to create cases in Salesforce Org. This post will explain Web-to-case and Email-to-case fetaures.

Salesforce provides two features Email-to-Case and On-Demand Email-to-Case to create cases using Email to Salesforce organization. After a case is created in Salesforce, we can utilize other Service Cloud features…

With growing business, support executives find difficulties in closing support cases faster. This post will give detail of service console productivity tools.

Quick Text is a very powerful feature where a lot of interaction happens with Customers. This post will explain how to enable quick text in Salesforce.

Lightning Web Component usage if: true and if: false to make conditional rending on UI. This post will explain new way to write conditional directives in LWC

We sometimes need complete sObject records in flow to get field value. This post will help in getting the current Record in Salesforce Flow.